Support · Discord-first · real humans
No hold queue, no ticket number into the void. On Discord you talk directly with the people who build and moderate the server — around an hour during active times. Email is the fallback for formal matters.
Speed
Discord is the fastest way because everyone's online there. Email is the formal fallback. Both reach the same people.
Both times are pre-launch estimates, not a guaranteed SLA. At peak times it can take longer. An in-game /ticket command is in the works and not yet available.
Your channels
Discord first, email as fallback. Whichever route — you reach the same people.
discord.mythblock.me
support@jexcellence.de
In short
Tap a question to expand the answer. If yours isn't there, head to the Discord.
No. Purchases never count towards the leaderboard, and you can't buy coins for real money. What decides the Top 5 is purely how you play.
The game is free. Optional purchases are cosmetics, comfort and crystals — never an advantage in the ranking.
Each season runs for a month with a fresh leaderboard, everyone starts at zero. Your place comes from 22 season chains with up to six tiers each — playtime, mining, farming, votes and more. The Top 5 win prizes once the season conditions are met.
Your island, ranks, crystals, premium biomes and your prestige level stay permanently. The leaderboard, season chains, Battle Pass, challenges, minions and purchased biomes reset — so every season is a fair new chance.
The pass has 100 tiers per season. You unlock the premium track exclusively with coins earned in-game, never with real money — and free and premium give exactly the same number of leaderboard points.
Only the free vote crate counts for the season score; purchased crates never do. Voting is free every day and your daily streak makes the rewards bigger.
You start on a single block in the void. As you mine it, the next grows back — across 148 phases through the Overworld, Nether and End.
Add mythblock.me as a server — on Java (1.21+) directly, on Bedrock via Geyser. Crossplay: both play on the same islands.
Yes. MythBlock is crossplay: Java players connect on 1.21 or newer directly, Bedrock players join via Geyser and Floodgate. Everyone plays on the same islands and the same leaderboard.
On MythBlock every season runs exactly one month with its own leaderboard — everyone starts at zero. Your place comes from 22 season chains with up to six tiers: playtime, mining, farming, votes and more. The Top 5 win prizes at the end, once the season goal is met.
Write directly
Pick a topic, write your message. On send, your email app opens with a prefilled subject and body. Give your Minecraft name so the request lands with the right person immediately.
What's it about?
What we need
For access (Art. 15 GDPR) or deletion (Art. 17 GDPR), pick the Data protection topic and give your Minecraft name.
On send, your email app opens. We process your details solely to handle your request (Art. 6 (1)(b) GDPR). Only provide the data needed for your request. Full info in the privacy policy.
Question open?
That's where you get the fastest answer and meet the crew directly. Copy the server IP, join and start writing.
DISCORD-FIRST · EMAIL FALLBACK · /TICKET IN THE WORKS